Privacy Policy
Effective Date: January 9, 2026
Welcome to PlaceMyTrip. We are committed to protecting your personal information and your right to privacy.
1. Information We Collect
To provide booking services, we collect the following types of information:
- Personal Identifiers: Full name, email address, phone number, and mailing address.
- Travel Documents: Government-issued IDs (Aadhaar, Passport, PAN) required for identity verification and ticket issuance.
- Payment Information: Encrypted credit/debit card details, UPI IDs, and billing information.
- Booking History: Details of your past flights, bus routes, and passenger lists.
- App Usage Data: Device ID, IP address, and location data to provide local booking options.
2. How We Use Your Information
We use your data for several key purposes:
| Purpose |
Type of Data Used |
| Processing Bookings |
Name, Contact, Payment Details |
| ID Verification |
Passport, Aadhaar, PAN Card |
| Customer Support |
Booking ID, Contact Information |
| Personalized Offers |
Travel History, Location |
3. Information Sharing
We share your information with third parties only to fulfill your travel requests:
- Service Providers: Airlines and Bus Operators to issue tickets.
- Payment Processors: Banks and payment gateways to process transactions.
- Regulatory Bodies: Law enforcement or government authorities when required by law.
4. Your Privacy Rights
Depending on your location, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time (though this may restrict booking capabilities).
- Opt-out of marketing communications.
6. Disclaimers & Limitation of Liability
Please read these disclaimers carefully before using our services:
- Intermediary Role: [Your App Name] acts solely as a platform to facilitate bookings between you and the service providers (Airlines, Bus Operators, etc.). We do not own or operate any transport services.
- Service Changes: We are not liable for any changes in schedules, cancellations, delays, or technical issues caused by the transport operators. Any claims regarding service quality or refunds due to carrier fault must be directed to the respective operator.
- Information Accuracy: While we strive for 100% accuracy, we do not warrant that the pricing, seat availability, or amenities descriptions provided by third-party operators are always error-free.
- User Responsibility: You are responsible for ensuring that all passenger details (names, ID numbers, dates) are correct at the time of booking. [Your App Name] is not liable for boarding rejections due to incorrect information or expired travel documents.
- Travel Risks: We are not responsible for any personal injury, property damage, or loss incurred during your journey. We strongly recommend purchasing travel insurance.
7. Refund & Cancellation Disclaimer
Refunds are subject to the specific cancellation policies of the airline or bus operator. Our convenience fees (if any) are non-refundable unless the booking fails due to a technical error on our platform.
5. Contact Us
For any privacy-related queries, please reach out to us at:
Email: info@placemytrip.com
Address: PLACE MY TRIP PRIVATE LIMITED
NO 148/919/2/1, 1ST FLOOR MARUTHI NAGAR, KODIGEHALL
BANGALORE NORTH SAHAKARANAGAR P.O
BANGALORE-560092
KARNATAKA